Terms & Conditions

1. Definitions

  • "We/Us": ELITEBAY, registered in England & Wales (Company No. ).

  • "Product": ELITEBAY Shilajit gummies and related items.

2. Order Acceptance

  • We reserve the right to cancel orders (e.g., pricing errors, stock issues).

3. Pricing & Payment

  • Prices in GBP (£) include VAT at 20%.

  • Payment methods: Visa, Mastercard, PayPal.

4. Delivery (UK & International)

  • UK: 2-3 working days

  • Delays due to customs/force majeure are not our liability.

5. Returns & Refunds

  • 30-Day Guarantee: Full refund if requested within 30 days (even for empty bottles).

  • Non-returnable: Opened subscription items.

  • Process: Email elitebaycostumer@gmail.com for an RMA number.

6. Intellectual Property

  • All website content (logos, text) is our copyrighted property.

7. Liability Limitations

  • We’re not liable for:

    • Misuse of products beyond label instructions.

    • Allergic reactions (see allergen info on product pages).